PATIENT’S RIGHTS AND RESPONSIBILITIES (IN BRIEF)
You have the right to be registered with a GP. You have the right to receive healthcare based on your health needs. You have the right to confidentiality and to be treated with respect and dignity. You have the right to receive information on the care you are receiving and be part of the decision making process of that care.
You have the right to accept or refuse treatment. You have the right to make a complaint about the care you receive. You have the right of access to your medical records, although there may be a small charge for this.
You also have the responsibility to be on time for your appointments (or cancel them if no longer required), treat the Practice staff and other visitors to the practice with respect and consideration (violence or abuse is totally unacceptable, such behaviour may result in the patient being removed from our lists), follow the advice that has been given to you (including taking medications prescribed), use services appropriately and to look after your own healthcare.