PATIENT REFERENCE GROUP
Our Patient Reference Group [PRG] was started shortly after moving to our current premises to work with the practice to improve the facilities to our patients. As a member of the PRG you will be working with the practice to contribute to the continuous improvement of services, encourage communication between the practice and its patients, and provide practical support and help to implement change. The PRG also raises funds and receives donations for equipment used in patient health care which is not available from statutory or practice funding in consultation with the practice.
Any person currently registered with the practice is welcome to attend meetings, but please e-mail or drop a note in to the practice prior to the meeting. We would like to thank the PRG members for taking the time to help us improve our services.
We know how busy everyone is these days, and attending meetings is not always possible or practical. However, we would still really value your help and input in developing the services we provide. We are therefore introducing a virtual patient reference group. Please email CWSCCG.PhoenixMedicalCentre@nhs.net giving your details if you would be able to help us. Please note this email address should not be used for anything other than for the PRG as it is not monitored daily.
We hope to develop the PRG to support self-care for patients.